Frequently Asked Questions
Everything you need to know about your gear and apparel.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear sooner.
What is your return policy for outdoor apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Items must be in their original condition to qualify for a full refund.
Are your products covered by a warranty?
Yes, all Backcountry Recreation technical apparel and gear come with a one-year limited warranty against manufacturing defects in materials and workmanship.
How do I determine my correct size?
Each product page features a detailed sizing chart. We recommend measuring yourself while wearing a base layer to ensure the best fit for our performance-cut clothing.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.